The content of the pages of this Website is for your general information and use only. It is subject to change without notice, including these terms and conditions. We may from time to time and without notice, vary, modify or discontinue, temporarily or permanently, any or all of this Website.
All information contained in this Website is intended as information only. Information contained within this Website is not equivalent to receiving a consultation with a qualified practitioner and should not be treated as such.
We do not provide any warranty or guarantee as to the timeliness, performance, completeness or suitability of the information contained on this Website for any particular or individual purposes. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that information available through this Website meets your specific requirements.
Disclaimer and Exclusion of Liability
All content within this Website is provided for general information only, and should not be treated as a substitute for the professional advice of your own health care professional. Always consult your own qualified and competent health care professional if you’re in any way concerned about your health. We are not responsible or liable for any diagnosis made by a user based on the content of the Site. We do not advocate, support or promote random acts of self-prescription of any goods based on information found on this site. A consultation with a qualified practitioner is the only way to be absolutely sure any prescription is accurate and appropriate for individual circumstances.
To the extent permitted by law: All warranties, representations and guarantees (whether express, implied or statutory) are excluded, including without limit, suitability, fitness for purpose, accuracy or completeness of this Website or the content on or accessed through it; and we will not be liable for any damage, loss or expenses, or indirect losses or consequential damages of any kind, suffered or incurred by you in connection with your access to or use of this Website or the content on or accessed through it.
Although we have tried to ensure the content on this Website is current, accurate and complete, we do not guarantee that such content will be current, accurate or complete when you access it.
This Website may contain links to third party websites. These websites have not been prepared by us and are not controlled by us. They are provided for your convenience as references only. We are not liable for the contents of any external internet sites listed or linked to from the Website, nor do we endorse any commercial product or service mentioned or advised on any of the sites. Links to any external website do not imply that we check, endorse, approve or agree with third party websites this Website links to.
All intellectual property on this Website, including without limit, the text, graphics and copyright works, is owned by us. We are the exclusive owner of all rights in the compilation, design and layout of this Website.
You may access, view and print the content on this Website provided you only use that content for informational, non-commercial purposes and any print reproduction includes a prominent acknowledgement of our rights in the relevant content. The contents of this website must not be reproduced online.
Jurisdiction and Governing Law
If you are not satisfied with our service, please contact us.
We take complaints seriously and aim to resolve them quickly and fairly.
If you remain dissatisfied with our response, you may contact the Health Complaints Commissioner (HCC). The HCC responds to complaints about health services and the handling of health information in Victoria.
Their service is free, confidential and impartial.
To lodge a complaint with the HCC:
Fill out a complaint form online at www.hcc.vic.gov.au or
Phone 1300 582 113 between 9am and 5pm, Monday to Friday to discuss your complaint.